Return and Refund Policy
RocknRosie takes pride in delivering fresh beautiful flowers and other products in the best possible condition to our wonderful customers and they're recipients. Of course, we understand that our products are often sent as special gifts or remembrances and RocknRosie wants to ensure you have the best possible shopping experience. If you feel your RocknRosie flowers or gifts didn’t arrive in the best condition please advise us by calling 034 55 146. Once we’re confident that they have been cared for as recommended, we will happily replace the flowers. Please note our returns terms:
- Orders can be cancelled, free of charge, if we haven’t yet arranged your flowers or gifts order.
- Non-perishable products may be approved for a refund if returned in new condition.
- Refunds can only be made back to the credit card that was used for the original purchase. Approved refunds can take 1-2 business days to be completed.
You, as a customer of RocknRosie. are very important and we aim to protect your privacy. Any and all personal information collected at RocknRosie website will be kept strictly private and confidential. We collect only information that we need and we will not pass on your personal information except to meet a delivery commitment or the direct needs of RocknRosie, or if required by law.
The contents of our website, and the site as a whole, are intended solely for personal, non-commercial use by our customers. No right, title or interest in any viewed or downloaded materials is transferred to a website user, as a result of viewing, downloading or copying any content on this site. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works of, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of this site.